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To pay a bill with a payment slip at a staffed counter, show the complete slip and ask ここで払えますか (“Can I pay this here?”). Verify the issuer, customer or reference number, amount, and due date before paying. Confirm the accepted payment method and keep the stamped or printed receipt.
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Verify the bill before the barcode
Leo receives an unexpected message with a payment number and goes straight to the counter.
LeoThey said I must pay today.
Maya asks him to verify the issuer, account, amount, and official notice first.
Maya請求元を確認しましたか。
Did you verify who issued the bill?
For a verified utility slip, Leo asks whether that counter accepts it.
Leoこの払込票はここで払えますか。
Can I pay this slip here?
He compares the amount and keeps the receipt after payment.
Leo金額を確認しました。受領証を保管します。
I checked the amount. I will keep the receipt.
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Verify the slip before presenting payment
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
これは何の請求ですか | kore wa nan no seikyū desu ka | What charge is this? | Ask the verified issuer, not only the cashier |
請求元はどこですか | seikyūmoto wa doko desu ka | Who issued the bill? | Identify the organization |
この番号は私のものですか | kono bangō wa watashi no mono desu ka | Is this my reference number? | Compare with the account record |
支払期限はいつですか | shiharai kigen wa itsu desu ka | When is the payment deadline? | Read the due date |
An unexpected email or caller-provided payment number is not proof of a debt. Verify through a known official contact. The National Consumer Affairs Center’s current suspicious-billing guidance says not to pay or contact the sender before checking an unfamiliar charge.
Ask whether the counter can accept it
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
この払込票は使えますか | kono haraikomihyō wa tsukaemasu ka | Can this payment slip be used? | Show the barcode and due date |
ここで払えますか | koko de haraemasu ka | Can I pay it here? | Ask at the intended counter |
期限が過ぎています | kigen ga sugite imasu | The deadline has passed | Contact the issuer for the next step |
バーコードを読み取れません | bākōdo o yomitoremasen | The barcode cannot be read | Do not alter it; ask the issuer |
Confirm amount, method, and receipt
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
金額は五千円ですね | kingaku wa go-sen-en desu ne | The amount is 5,000 yen, right? | Compare slip and register |
現金だけですか | genkin dake desu ka | Is it cash only? | Ask about this bill transaction |
受領証をお願いします | juryōshō o onegai shimasu | The receipt, please | Keep proof attached or returned |
支払いは完了しましたか | shiharai wa kanryō shimashita ka | Is the payment complete? | Confirm the register result |
Check that the receipt identifies the correct issuer, amount, and date. Do not throw away the original stub until the issuer’s instructions and account status show it is safe to do so.
Handle a mismatch or suspected scam
If the register amount differs, say 金額が違います。支払いを止めてください (“The amount is different. Please stop the payment”). The cashier may be unable to explain the underlying charge; contact the issuer through a trusted number. If you already paid a suspicious bill, keep the receipt and seek prompt consumer or police advice.
If the register stops before printing proof, ask 支払いは処理されましたか (“Was the payment processed?”) before trying again. The cashier can check the register result; the issuer confirms whether the account was credited. Record both answers when they differ.
Verify an unfamiliar bill before paying
Use the issuer’s official contact to verify unfamiliar bills. For consumer trouble, the Consumer Affairs Agency’s Consumer Hotline 188 routes callers to a local consultation service. For a non-emergency police consultation, the National Police Agency lists #9110; access hours and language support vary. This lesson cannot determine whether a charge is legally owed.
Pay the correct bill and keep the receipt
- Verify issuer, reference, amount, and due date.
- Ask whether the original slip is accepted.
- Stop on a mismatch and use an official contact.
- Keep the payment receipt.
Carry payment verification into banking and transit
A bill payment ends with a receipt; a bank or IC-card transaction ends with a visible account or balance state. In all three, verify the issuer, amount, and completion before treating the task as finished.
Street Check · 1–3 minutes
Try the real-world task
Complete one eligible bill payment at a counter.
Ready means:
- I can ask whether the slip can be paid here.
- I can confirm the amount and accepted method.
- I can receive and keep the payment receipt.
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