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At a bank, say 口座開設について聞きたいです (“I would like to ask about opening an account”). Ask whether the application can be accepted in your situation, which original documents and contact information the bank requires, and whether another appointment or review step follows. A language lesson cannot promise that an account will be opened.

Manga scene · Read from right to leftRead from top to bottom

Application is not approval

Kotoba Bank information desk
  1. Leo points from a today-style analog clock to an empty account-folder silhouette while the bank employee pauses; no card or account exists.

    Leo asks for an account and assumes he will leave with it immediately.

    Leo

    今日、口座ができますね。

    The account will be ready today, right?

  2. The employee presents separate requested-document, living-purpose, blank-building-address, and application-folder review cards while Leo listens.

    The staff member explains that the bank must first check documents, purpose, address, and its application conditions.

    Staff

    まず、書類を確認します。

    First, we will check the documents.

  3. Leo presents a home-and-daily-life purpose card and only the requested blank document sleeves; his phone remains face-down.

    Leo states the purpose and shows the requested originals without handing over unrelated passwords.

    Leo

    生活費のためです。必要な書類はこちらです。

    It is for living expenses. Here are the required documents.

  4. The employee and Leo hold matching folder-under-review cards connected to email-envelope follow-up icons, with no approval or outcome symbol.

    He repeats that the application is under review and records the next contact method.

    Leo

    審査の後、メールで連絡があるんですね。

    You contact me by email after review, right?

Dialogue remains selectable HTML. The illustrations contain no dependable generated text.

Ask about the current application process

Open the conversation
JapaneseRomajiMeaningUse
kōza kaisetsu ni tsuite kikitai desuI would like to ask about opening an accountStart at information or reception
kyō wa tetsuzuki dekimasu kaCan I apply today?Ask about reception, not approval
yoyaku ga hitsuyō desu kaIs an appointment required?Check the branch's current process
onrain demo dekimasu kaCan it also be done online?Ask; channel eligibility varies

Branch services, application channels, and supported languages can differ. Confirm the institution and branch through its official website before sending identity information.

Confirm documents and identity information

Document check
JapaneseRomajiMeaningUse
hitsuyō na shorui wa nan desu kaWhich documents are required?Request the current list
genpon ga hitsuyō desu kaAre the originals required?Distinguish originals and copies
jūsho no kakunin shorui wa kore de ii desu kaIs this acceptable as address verification?Show the exact document
zairyū kikan ni tsuite kakunin shimasuWe will confirm your period of stayA possible bank statement

Never share a PIN, online-banking password, or one-time authentication code as part of a general document inquiry. Use only the bank’s verified application channel.

Explain the purpose and expected use

Purpose questions
JapaneseRomajiMeaningUse
kōza no riyō mokuteki wa nan desu kaWhat is the purpose of the account?A likely compliance question
kyūyo no uketori desuIt is for receiving salaryUse only when true
seikatsuhi no shiharai desuIt is for living-expense paymentsUse only when true
kinmusaki wa kochira desuHere is my employer informationPresent it if requested and relevant

Answer truthfully and ask for clarification when a purpose category is unclear. Do not copy another person’s answer to make the application seem easier.

Understand application, review, and next steps

Possible outcomes
JapaneseRomajiMeaningUse
mōshikomi o uketsukemashitaWe accepted the applicationThis is not necessarily final approval
tsuika no kakunin ga hitsuyō desuAdditional confirmation is requiredAsk what and by when
kyō wa tetsuzuki dekimasenThe procedure cannot be completed todayAsk whether another channel or appointment exists
kekka wa gojitsu renraku shimasuWe will contact you with the result laterConfirm method and expected timing

Repeat the status precisely: accepted application, missing document, under review, or unable to proceed. Do not tell an employer or other party that an account is open until the bank confirms it.

Protect and maintain the account

Ask where to report later changes: 住所や在留期間が変わった時は、どうすればいいですか (“What should I do when my address or period of stay changes?”). The Financial Services Agency’s multilingual guidance tells foreign residents to notify their financial institution of relevant changes and to manage accounts appropriately.

Never sell, lend, or give another person your account, card, or authentication credentials. If anyone asks you to receive or transfer money for them, stop and verify the request with the bank or relevant authorities.

Use the bank’s current requirements, not a fixed checklist

Use the bank’s official application information and the Financial Services Agency multilingual banking guide. Requirements, review, availability, fees, and approval are institution-specific. This lesson is not financial or immigration advice.

Leave with the bank’s actual next step

  • Ask about the process without assuming approval.
  • Use verified channels and protect credentials.
  • Give required documents and purpose information truthfully.
  • Record whether the application is accepted, incomplete, under review, or declined.

Continue from account access to routine transactions

After the bank explains the application outcome, routine tasks still require separate decisions. Practice stopping safely at an ATM and presenting a payment slip without assuming one channel, fee, or method.

Street Check · 1–3 minutes

Try the real-world task

Reach the correct bank application step without assuming eligibility or approval.

Ready means:

  • I can state the account-opening task.
  • I can ask which documents and form are required.
  • I can understand whether the application can proceed.
Choose your next step