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Before beginning a routine police-station conversation, decide whether police need to come now.
Use 110 for an incident or accident requiring an immediate police response. Use #9110 or a police station for a non-urgent safety concern or consultation. Do not wait for perfect Japanese when danger is current.
For a non-emergency concern, give only what you observed, when and where it happened, and the existing records you can safely show. The police—not this lesson or a friend—decide the office, form, evidence handling, and next protective action.
Manga scene · Read from right to leftRead from top to bottom
Route the concern, then follow the police instruction
Leo sees repeated suspicious messages. No person is present and no immediate incident is happening, so he checks the current-danger question before choosing a route.
Leo今、危険ではありません。
I am not in danger now.
Maya repeats the routing question but does not make the police decision for Leo; an immediate incident would end this consultation plan and move to 110.
Maya今すぐ警察に来てほしいですか。
Do you need the police to come now?
At the police box, Leo shows the existing messages and states that he has a record; the officer evaluates the route without Leo naming a crime.
Leo相談したいことがあります。メッセージの記録があります。
I would like to consult you. I have a record of the messages.
Leo repeats only the form and office that the officer has just indicated, then asks for confirmation.
Leoこの書類を書いて、この警察署へ行くのですね。
I fill in this form and go to this police station, correct?
Dialogue remains selectable HTML. The illustrations contain no dependable generated text.
Stop and Use 110 When Police Must Come Now
Use 110 when an incident or accident needs an immediate police response, for example:
- danger or violence is happening now
- a person has just been harmed
- a suspect is present or has just fled
- or a serious traffic incident has occurred
Move to a safer place if you can do so without crossing traffic, approaching the person, or leaving someone in greater danger.
If the situation may require police now, do not delay the call to:
- search for a police box
- collect more evidence
- translate every detail
- or complete this lesson
Say the shortest current fact and answer the dispatcher’s questions. Use Japanese Emergency Phrases when you need the broader 110, 119, bystander, and location sequence.
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
今すぐ警察に来てほしいです | ima sugu keisatsu ni kite hoshii desu | I need the police to come now | State that an immediate police response is needed |
事件です。今、起きています | jiken desu. ima, okite imasu | It is an incident. It is happening now | Use only for a current incident |
事故です | jiko desu | It is an accident | Then answer what happened and whether anyone is hurt |
ここで起きました | koko de okimashita | It happened here | Immediately add the address, landmark, station exit, floor, or other location detail |
けがをした人がいます | kega o shita hito ga imasu | There is an injured person | Report the observed condition and follow the operator |
相手はもういません | aite wa mō imasen | The person is no longer here | State this only if known; give the last direction seen if asked |
This is not a legal-classification test. If you cannot name the offense, say what is happening. Do not approach, follow, photograph, or film a person when doing so adds danger.
Give the Dispatcher the Current Facts
An official 110 flow asks:
- what happened
- when
- where
- the condition of victims or witnesses
- what is known about the other person
Give one answer at a time. A phone’s location information supports dispatch, but it does not replace a spoken address, landmark, station exit, building, or floor when you can provide one.
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
人がけんかしています | hito ga kenka shite imasu | People are fighting | State the observed event; do not move closer |
五分前です | gofun mae desu | It was five minutes ago | Replace with the actual known time; say unknown if needed |
場所は、ことば駅の北口です | basho wa, Kotoba-eki no kitaguchi desu | The location is the north exit of Kotoba Station | Replace the fictional place with the actual address or landmark |
けがの状態はわかりません | kega no jōtai wa wakarimasen | I do not know the condition of the injury | Do not invent a condition |
服は黒です。駅の方へ行きました | fuku wa kuro desu. eki no hō e ikimashita | The clothing is black. The person went toward the station | Give only what you actually saw |
英語を話せますか | eigo o hanasemasu ka | Can you speak English? | Ask early, then continue with location and current danger |
The NPA reports that police handle foreign-language 110 calls through multilingual officers or three-way calls with interpretation support. Do not hang up solely because the first answer is in Japanese.
If the dispatcher asks to use the 110 video-reporting system, the police send a dedicated SMS URL after judging that images are needed and obtaining consent. Do not follow an unsolicited link, leave safety, or create new footage on your own for this lesson.
Use #9110 or a Police Station for Non-urgent Consultation
For a safety concern that does not need police at the scene now, contact #9110 or the relevant police station.
#9110 connects to the prefectural police consultation service. Reception method, hours, after-hours handling, and language support can differ. Check the current prefectural police page instead of treating one schedule as nationwide.
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
緊急ではありません。相談したいことがあります | kinkyū dewa arimasen. sōdan shitai koto ga arimasu | It is not an emergency. I would like to consult you | Open only when immediate dispatch is not needed |
このメッセージについて相談したいです | kono messēji ni tsuite sōdan shitai desu | I would like to consult you about this message | Show the existing message when asked |
#9110に電話すればいいですか | shāpu kyū-ichi-ichi-maru ni denwa sureba ii desu ka | Should I call #9110? | Confirm the non-urgent route from current official guidance or staff |
最寄りの警察署に相談したいです | moyori no keisatsusho ni sōdan shitai desu | I would like to consult the nearest police station | Ask for the appropriate local office |
交番で相談できますか | kōban de sōdan dekimasu ka | Can I consult at a police box? | Ask; the officer may route you elsewhere |
A police box can listen, receive some reports, or route you, but this lesson does not promise that every concern, form, or specialist process can be completed there. If danger becomes immediate while you are preparing for consultation, switch to 110.
State What Happened Without a Legal Guess
Give the observed action, approximate time, place, repetition, and what you do not know. Do not delay consultation because you cannot name an offense, and do not make a legal conclusion from a translation.
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
昨日から、同じアカウントから何度もメッセージが来ています | kinō kara, onaji akaunto kara nando mo messēji ga kite imasu | Since yesterday, I have received repeated messages from the same account | Describe the visible account without claiming who controls it |
昨日、駅の北口で見ました | kinō, eki no kitaguchi de mimashita | I saw the person at the station's north exit yesterday | Replace with the actual time and place |
相手の名前はわかりません | aite no namae wa wakarimasen | I do not know the person's name | State uncertainty instead of guessing |
同じ人かどうかわかりません | onaji hito ka dō ka wakarimasen | I do not know whether it is the same person | Keep uncertain identity uncertain |
私は返信していません | watashi wa henshin shite imasen | I have not replied | State the communication history if relevant |
The repeated-message scene is one practice context, not a diagnosis of stalking or another offense.
The police may ask different questions and may refer the concern to a specialized consultation channel. Follow the current officer or official service rather than trying to force every concern into one generic form.
Preserve Existing Records Without Taking New Risks
If it is safe, keep existing messages, voicemail, dates, locations, notices, and other records in the form you received them. Bring the device or existing record when police ask. Do not edit a message to make it clearer, delete context, or claim that a screenshot proves more than it shows.
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
メッセージの記録があります | messēji no kiroku ga arimasu | I have a record of the messages | Offer the existing record |
このスマートフォンに残っています | kono sumātofon ni nokotte imasu | It remains on this smartphone | Show where the record is stored |
この記録を見せてもいいですか | kono kiroku o misete mo ii desu ka | May I show you this record? | Let the officer direct the review |
消さないほうがいいですか | kesanai hō ga ii desu ka | Should I avoid deleting it? | Ask before changing the existing record |
ほかに必要な記録はありますか | hoka ni hitsuyō na kiroku wa arimasu ka | Are any other records needed? | Ask; do not create them by confronting the person |
The NPA’s stalking-prevention guidance advises bringing evidence or records already available when consulting police. It does not make collecting more proof more important than safety.
Do not reply, confront, follow, arrange a meeting, or enter an unsafe place merely to strengthen a report. If the situation changes to current danger, stop documenting and use 110.
Follow the Office, Form, and Language-support Route
The officer may ask you to:
- remain at the current desk
- go to a police station
- use a specialized consultation service
- bring identification or records
- or complete a form
Treat these as case-specific instructions, not a standard sequence promised by this lesson.
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
どの窓口に行けばいいですか | dono madoguchi ni ikeba ii desu ka | Which desk should I go to? | Confirm the responsible route |
何を持っていけばいいですか | nani o motte ikeba ii desu ka | What should I bring? | Confirm the requested item or record |
この書類は、ここに書きますか | kono shorui wa, koko ni kakimasu ka | Do I fill in this form here? | Point to the actual form and field |
英語で相談できますか | eigo de sōdan dekimasu ka | Can I consult in English? | Ask; station support varies |
通訳をお願いできますか | tsūyaku o onegai dekimasu ka | Can I request an interpreter? | Ask what support is currently available |
この書類を書いて、この警察署へ行くのですね | kono shorui o kaite, kono keisatsusho e iku no desu ne | I fill in this form and go to this police station, correct? | Repeat only the instruction just given |
次に何をすればいいですか | tsugi ni nani o sureba ii desu ka | What should I do next? | Leave with one clear next action |
Choose 110, #9110, or the local station from current guidance
Source check (July 31, 2026): NPA consultation routing, the 2025 NPA White Paper section on immediate police response, NPA 110 video-reporting guidance, NPA guidance for people concerned about stalking, the NPA crime-victim support portal, the 2025 NPA list of consultation services, and the Tokyo Metropolitan Police Department’s current 110 question flow were rechecked. Prefectural contacts, hours, language support, forms, and protective procedures can change. Current police instructions take priority. Ask police staff about an unresolved language or public-safety question.
Report facts and follow the police referral
- Use 110 when police need to respond now; do not wait for perfect Japanese or more evidence.
- Give what happened, when, where, the observed condition, and what is known about the other person.
- Use #9110 or the relevant police station for non-urgent consultation and check current prefectural details.
- Preserve existing records without editing them or taking new risks to collect more.
- Ask which office, form, items, and language support apply, then repeat one police-directed next action.
Choose between an emergency call and a lost-property report
Use emergency language when there is an immediate threat; use the lost-item sequence when the task is a factual non-emergency report. The deciding skill is choosing the right channel before expanding the explanation.
Street Check · 1–3 minutes
Try the real-world task
Request non-emergency police assistance without confusing it with an emergency call.
Ready means:
- I can say what kind of help I need.
- I can show the relevant place or document.
- I can understand the next reporting step.
Build the route
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