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At a post office, present the parcel and say この荷物を送りたいです (“I would like to send this parcel”). State whether the destination is in Japan or overseas, then confirm the available service, required label or customs information, price, and receipt. Staff and current Japan Post information—not this lesson—determine whether the item can be accepted.
Manga scene · Read from right to leftRead from top to bottom
Destination and contents before speed
Leo presents a parcel and asks only for the fastest option.
Leo一番速いのでお願いします。
The fastest one, please.
The staff member first needs the destination and contents to identify available services.
Staffどちらまでですか。中身は何ですか。
Where is it going? What is inside?
Leo gives the country and a specific truthful contents description.
Leoカナダまでです。中身は本が二冊です。
To Canada. It contains two books.
Leo chooses from the currently available options and keeps the receipt.
Leoこの方法でお願いします。控えを受け取りました。
This service, please. I received my copy.
Dialogue remains selectable HTML. The illustrations contain no dependable generated text.
Give the destination first
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
この荷物を送りたいです | kono nimotsu o okuritai desu | I would like to send this parcel | Open the transaction |
大阪までです | Ōsaka made desu | It is going to Osaka | Domestic destination |
カナダへ送りたいです | Kanada e okuritai desu | I would like to send it to Canada | International destination |
この住所で合っていますか | kono jūsho de atte imasu ka | Is this address correct? | Ask staff to check the visible format, not guarantee delivery |
Bring the full recipient address and postal code. For international mail, required format and service availability depend on the destination and current conditions.
Ask about service choices
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
どの方法で送れますか | dono hōhō de okuremasu ka | Which methods can I use to send it? | Ask for currently available options |
いくらですか | ikura desu ka | How much is it? | Confirm the quoted price |
どのくらいかかりますか | dono kurai kakarimasu ka | About how long will it take? | Ask for an estimate, not a guarantee |
追跡できますか | tsuiseki dekimasu ka | Can it be tracked? | Ask about the selected service |
Speed, cost, tracking, insurance, and acceptance vary by destination and item. Ask staff to compare only the services currently available for that destination and item.
Describe contents and complete the form
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
中身は本が二冊です | nakami wa hon ga nisatsu desu | It contains two books | Give a specific truthful description |
この用紙に書きますか | kono yōshi ni kakimasu ka | Do I write it on this form? | Confirm the required form |
英語で書きますか | eigo de kakimasu ka | Should I write it in English? | Ask about the required language |
この品物は送れますか | kono shinamono wa okuremasu ka | Can this item be sent? | Show the item; staff check current rules |
Do not use vague or false contents descriptions. International mail may require electronic advance data and customs information, and some items cannot be sent or imported. Use Japan Post’s current country and item guidance.
Confirm payment and keep the receipt
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
この方法でお願いします | kono hōhō de onegai shimasu | This service, please | Choose after hearing the options |
カードは使えますか | kādo wa tsukaemasu ka | Can I use a card? | Ask about payment at this counter |
控えはどれですか | hikae wa dore desu ka | Which one is my copy? | Identify the document to keep |
追跡番号はどこですか | tsuiseki bangō wa doko desu ka | Where is the tracking number? | Point to the receipt |
Verify today’s destination and prohibited-item rules
Source check (July 12, 2026): Japan Post’s international-mail usage guide remains available and directs senders to check current destination availability, prohibited items, documents, customs declarations, and electronic advance data where applicable. Availability can change, so verify the specific destination and contents on the day of mailing.
Send the parcel and keep the proof
- Give destination and contents before choosing speed.
- Compare only services currently offered for that item and destination.
- Complete labels and customs information truthfully.
- Keep the receipt and identify any tracking number.
Follow the parcel through delivery and redelivery
A receipt or tracking record becomes the evidence for the next stage. Continue with the home-delivery handoff, then learn how to read and act on a missed-delivery notice.
Street Check · 1–3 minutes
Try the real-world task
Complete one staffed parcel transaction.
Ready means:
- I can state the destination country or prefecture.
- I can ask which form or service is needed.
- I can confirm the cost and receipt.
Build the route
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