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When you receive a missed-delivery notice, first identify the delivery company and the tracking or notification number. Then say 再配達をお願いします (“I would like redelivery”), confirm the delivery address, choose an available date and time window, and repeat the final booking. The form and available options differ by carrier and parcel.
Manga scene · Read from right to leftRead from top to bottom
Read the notice before choosing a time
Leo has asked Maya to stop by for a five-minute notice check, but he calls before reading the notice or identifying the parcel number.
Leo今日、再配達をお願いします。
Redelivery today, please.
The operator asks for the inquiry number and delivery address first.
Operatorお問い合わせ番号をお願いします。
Your inquiry number, please.
Within the brief check Leo requested, Maya points to the carrier block and asks a locating question; Leo identifies the inquiry number, address, and listed redelivery method himself.
Maya配達会社とお問い合わせ番号はどこですか。
Where are the delivery company and inquiry number?
Leo requests an offered time window and repeats it back for confirmation.
Leo明日の午前中ですね。
Tomorrow morning, right?
Dialogue remains selectable HTML. The illustrations contain no dependable generated text.
Identify the notice and parcel number
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
不在連絡票が入っていました | fuzai renrakuhyō ga haitte imashita | A missed-delivery notice was left | Open the inquiry |
お問い合わせ番号はこれです | otoiawase bangō wa kore desu | This is the inquiry number | Point to or read the exact number |
どの荷物ですか | dono nimotsu desu ka | Which parcel is it? | Ask when several notices or parcels exist |
差出人はどこに書いてありますか | sashidashinin wa doko ni kaite arimasu ka | Where is the sender written? | Locate another identifying field |
Do not enter a number from an unexpected message until you confirm the carrier through a trusted source. Use the printed notice, your purchase record, or the carrier’s official website rather than an unverified link.
Request redelivery to the intended address
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
再配達をお願いします | saihaitatsu o onegai shimasu | I would like redelivery | Request another delivery attempt |
この住所にお願いします | kono jūsho ni onegai shimasu | To this address, please | Confirm the address on the notice |
住所は変わっていません | jūsho wa kawatte imasen | The address has not changed | A possible address confirmation |
郵便局で受け取れますか | yūbinkyoku de uketoremasu ka | Can I collect it at the post office? | Ask; eligibility and procedure vary |
Do not assume that online redelivery supports a different address or counter pickup. Japan Post’s current online form, for example, states that web redelivery is for the home address on the notice and directs other receipt requests to its call center or counter process.
Choose an available date and time window
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
明日はできますか | ashita wa dekimasu ka | Is tomorrow available? | Ask about an offered date |
午前中をお願いします | gozenchū o onegai shimasu | Morning, please | Choose a listed window |
午後六時以降はありますか | gogo rokuji ikō wa arimasu ka | Is there a time after 6 p.m.? | Ask; do not invent a window |
その時間は選べません | sono jikan wa erabemasen | That time cannot be selected | A possible system or staff response |
Choose from the current options shown or offered. A time window is not the same as an exact arrival time, and weather, traffic, or operating conditions may affect delivery.
Confirm the completed request
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
明日の午前中ですね | ashita no gozenchū desu ne | Tomorrow morning, right? | Repeat the date and window |
受付番号はありますか | uketsuke bangō wa arimasu ka | Is there a confirmation number? | Ask for proof of the request |
申し込みができました | mōshikomi ga dekimashita | The request was completed | A completion message |
もう一度確認してください | mō ichido kakunin shite kudasai | Please check once more | Use when the final details do not match |
Save the completion screen or confirmation number if provided. If the request fails, keep the notice and contact the carrier through its official channel.
Use the carrier named on the delivery notice
Use the named carrier’s official notice and website. Source check (July 12, 2026): Japan Post’s official redelivery form remains available and states that website applications are for redelivery to the home address printed on the notice. Another carrier may use different fields, time windows, storage periods, and collection options.
Finish the redelivery request and verify it
- Verify the carrier and exact notice number.
- Confirm the delivery address before choosing a time.
- Choose only an offered date and window.
- Save and repeat the final confirmation.
Reconnect redelivery with the original parcel journey
The notice identifies the carrier and parcel; the delivery lesson prepares you for the confirmed doorstep handoff. If you are sending a parcel yourself, the post-office lesson teaches the earlier service and receipt decisions.
Street Check · 1–3 minutes
Try the real-world task
Arrange one redelivery from a notice.
Ready means:
- I can find the inquiry or parcel number.
- I can request a date and time window.
- I can repeat the confirmed delivery time.
Build the route
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