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At a dry cleaner, present one garment and say クリーニングをお願いします. Point out stains, damage, decorations, and care-label concerns before leaving it. Confirm the proposed service, price, expected finish date, and the receipt you need for collection.
Manga scene · Read from right to leftRead from top to bottom
Inspect before the handoff
Maya hands over a coat without mentioning a loose button or stain.
Mayaクリーニングをお願いします。
Dry cleaning, please.
The staff member notices a visible mark and asks whether that is the stain Maya wants handled.
Staffこのしみですか。
Is this the stain?
Maya points to the stain and adds that the button is also loose before the receipt is finalized.
Mayaはい。ボタンも緩んでいます。
Yes. The button is also loose.
She repeats the price and collection date and keeps the ticket.
Maya金曜日の午後、千二百円ですね。
Friday afternoon, 1,200 yen, right?
Dialogue remains selectable HTML. The illustrations contain no dependable generated text.
Present and identify the garment
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
クリーニングをお願いします | kurīningu o onegai shimasu | Dry cleaning, please | Open the transaction |
コートが一着です | kōto ga itchaku desu | One coat | State item and count |
この素材は大丈夫ですか | kono sozai wa daijōbu desu ka | Can this material be handled? | Show the care label |
ポケットを確認します | poketto o kakunin shimasu | I will check the pockets | Remove personal items |
Point out stains and existing damage
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
ここにしみがあります | koko ni shimi ga arimasu | There is a stain here | Point to the exact place |
何のしみか分かりません | nan no shimi ka wakarimasen | I do not know what caused the stain | Do not invent a cause |
ボタンが緩んでいます | botan ga yurunde imasu | The button is loose | Record existing condition |
この飾りは外せません | kono kazari wa hazusemasen | This decoration cannot be removed | Ask how it affects service |
Photograph valuable or delicate garments before handoff when appropriate. Confirm that the receipt notes visible damage and special instructions.
Understand the proposed service
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
しみ抜きが必要です | shiminuki ga hitsuyō desu | Stain treatment is needed | Ask price and limits |
きれいになるとは限りません | kirei ni naru to wa kagirimasen | It may not come completely clean | A limitation, not refusal |
この方法でお願いします | kono hōhō de onegai shimasu | This service, please | Agree after explanation |
今回はやめます | konkai wa yamemasu | I will not proceed this time | Decline before handoff |
Confirm price, date, and collection
| Japanese | Romaji | Meaning | Use |
|---|---|---|---|
全部でいくらですか | zenbu de ikura desu ka | How much is it in total? | Include additional service |
いつできますか | itsu dekimasu ka | When will it be ready? | Ask expected completion |
この引換券が必要ですか | kono hikikaeken ga hitsuyō desu ka | Do I need this claim ticket? | Keep collection evidence |
仕上がりを確認してもいいですか | shiagari o kakunin shite mo ii desu ka | May I check the finished item? | Inspect at collection |
At pickup, compare item count, stain area, buttons, decorations, and the service receipt before leaving. If something differs, state the visible issue and ask staff to check the intake record.
Handle a delayed or changed collection
If the garment is not ready, distinguish まだ仕上がっていません (“It is not finished yet”) from 受け取り日が変わりました (“The collection date changed”). Ask 新しい受け取り日はいつですか and have staff write it on the ticket. Do not leave the original ticket behind unless staff exchange it for another record.
At collection, match the claim number, garment type, color, and identifying details before accepting the item. If another person will collect it, ask in advance what ticket, identification, or authorization the shop requires. The transaction is complete only when the correct garment and any accessories are returned and the final charge matches the receipt.
Leave the garment with a clear collection plan
- Inspect pockets, labels, stains, and damage before handoff.
- Understand the proposed treatment and its limits.
- Confirm total price and expected finish date.
- Keep the ticket and inspect the item at pickup.
Compare two services that require precise handoff details
A salon confirms the requested result before work begins; a return counter confirms the condition and remedy after a problem. Compare those timelines with the cleaner’s stain, service, date, and collection handoff.
Street Check · 1–3 minutes
Try the real-world task
Complete one dry-cleaning drop-off and collection cycle.
Ready means:
- I can name or show the item and concern.
- I can confirm price and collection date.
- I can collect the item using the receipt.
Build the route
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